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Service · Winter · Exterior
Ice Dam Removal & Prevention
Ice dams on apartment and commercial roofs, removed with low-pressure steam that doesn’t damage shingles or membranes. Then we find out why they formed and fix the cause, so the same units don’t leak again next winter.
24/7Emergency line for active leaks
SteamNo hammers, no salt pucks
Root causeAttic and roof-edge fixes
Photo: crew steaming an ice dam off a walk-up’s roof edge in January
What’s included
Removal now, prevention for next year.
Steam clears the dam and the channel behind it. A follow-up look at the attic, insulation, ventilation and roof edge tells you what will stop it from coming back.
Apartments Offices & retail HOAs & townhomes
Included
- Low-pressure steam removal of ice dams and icicles
- Clearing gutters, downspouts and roof drains of ice
- Interior leak response: protect, dry out and document
- Attic inspection for heat loss, air leaks and ventilation
- Photo report with a priced prevention plan
- Spring follow-up repairs to drywall, paint and trim
Quoted separately
- Roof replacement or new heat cable systems (quoted as a project)
- Insulation and air-sealing upgrades (quoted as a project)
- Snow removal from large flat roofs (quoted per visit)
How it works
Stop the leak first. Fix the cause second.
- Call for active leaksWater coming in? Call [PHONE], 24/7. Otherwise send a request with photos of the roof edge.
- Steam removalOur crew clears the dam and opens a channel so meltwater can drain.
- Interior checkWe check the units below for wet insulation, drywall and ceilings, and document the damage.
- Prevention planA priced list of attic, ventilation and roof-edge fixes, ranked by impact.
Questions
What property managers want to know
Why steam and not a hammer or salt?
Chipping damages shingles and membranes, and salt pucks stain siding and kill plants. Low-pressure steam melts the ice without harming the roof.
Can you come the same day?
Active leaks are dispatched by phone, 24/7. Non-emergency removal is scheduled in order, and plan clients get priority during cold snaps.
Will heat cables fix it?
Sometimes, but they treat the symptom. Most ice dams start with heat escaping into the attic. We’ll show you where it’s leaking and price the fix.
Do you document damage for insurance?
Yes. We photograph the dam, the roof edge and every affected unit, and our report can go straight to your adjuster.
Have a building that needs attention?
Send a work order, request a project bid, or ask about a maintenance plan.
Emergency? Call [PHONE], 24/7.